For Just £5 a Month!
Help Keep Consumer Rights Independent and Strong
The Consumer Protection Bureau (CPB) is proud to announce the launch of our Open Membership Campaign – a nationwide initiative to grow our movement and strengthen our independence in defending consumer rights.
For a modest £5 per month (payable by Direct Debit) or a discounted rate of £50 annually, members will gain access to a wide range of exclusive benefits – all while supporting the vital work we do to protect consumers from unfair practices, exploitation, and scams.
Why Join CPB?
Your membership fee – equivalent to the price of a coffee – helps us remain a fully independent watchdog, free from the influence of corporate or political funding. With your support, we can continue to act without fear or favour.
Your membership powers action. Your voice strengthens justice.
Join us today – because consumers deserve better.
Sign Up Now
Member Benefits Include:
- Dedicated Member Portal with exclusive legal guides, complaint templates, case updates, and video explainers.
- Free complaint handling against traders, utility providers, service companies, or scam operators – let our expert team advocate on your behalf.
- Priority access to consumer support via email and online chat for members only.
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Monthly digital magazine featuring:
- Expert commentary on key consumer issues
- Case studies
- Updates on legislation and your rights
- Investigative features
- Member-only campaigns and offers, including access to workshops, webinars, and digital events.
- Recognition as a supporter of consumer justice – your name will be included (optional) in our annual report as a proud contributor to the cause.
Proposed CPB Member Benefits
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Priority Support for Complaints
- Members get priority handling of their complaints, including faster response and resolution times.
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Unlimited Complaint Submissions
- Members can submit as many complaints as they need help with during their membership period.
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Direct Access to Consumer Rights Experts
- Get direct access to advisors via email or scheduled calls to understand your rights and the best course of action.
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Legal Guidance & Templates
- Access to complaint drafts, and guidance on how to escalate issues legally.
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Monthly Consumer Awareness Newsletter
- Stay informed with a members-only newsletter covering consumer rights, scams to watch out for, and tips for safe purchasing.
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Annual Report of Actions Taken
- Transparent yearly report showing what CPB has done to help members collectively—this builds trust and credibility.
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Access to the Membership Portal
- Members can directly access the membership portal.
Membership Portal Benefits & Features
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Submit & Track Complaints
- Members can submit complaints online through an easy form.
- Track complaint progress in real-time (e.g., Submitted → In Progress → Escalated → Resolved).
- Upload evidence (receipts, screenshots, letters, etc.).
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Complaint History Dashboard
- Access to a personal complaint history log with resolution outcomes.
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Request a Callback / Expert Chat
- Schedule a callback with a case handler or chat with a support advisor for faster help.
- Choose your preferred date/time.
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Member-Only Alerts & News
- Real-time updates on:
- Recalls and scams
- Policy changes in consumer law
- Company blacklist warnings
- Real-time updates on:
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Ask an Expert (Q&A Forum)
- Post consumer questions in a moderated forum.
- Receive accurate guidance from experts or CPB staff.
- Community can upvote helpful answers.
Be Part of a National Movement
The more members we have, the louder our voice becomes – whether it's challenging unfair banking practices, tackling rising energy costs, or holding large corporations to account.
CPB has already helped thousands of consumers fight back – but to stay bold, fearless, and independent, we need people like you.
Sign Up Now
Contact Us
- +44 (0)2035854002
- info@consumerprotectionbureau.co.uk
