Become a CPB Consumer Champion

Stand up for fair treatment, honest trading, and stronger
consumer protection in the UK and worldwide.

About Consumer Champions

What is a CPB Consumer Champion?

CPB Consumer Champions are individuals who support the mission of the Consumer Protection Bureau by standing up for consumer rights, contributing experiences, and helping amplify evidence-based consumer advocacy.

Consumer Champions play an important role in strengthening consumer protection by sharing insights, supporting campaigns, and helping identify unfair practices without involvement in organisational governance.

Your Role

What Consumer Champions Do

Campaign Support

Support UK and international consumer protection campaigns

Share Experience

Share consumer experiences and evidence

Participate

Participate in surveys and consultations

Stay Informed

Receive CPB alerts, briefings, and updates

Raise Awareness

Help raise awareness of unfair or harmful practices

Important Information

Governance and Independence

CPB Consumer Champions do not hold governance, ownership, or voting rights.

The Consumer Protection Bureau is governed by a Founder-appointed Board in accordance with its Articles of Association and UK CIC regulations.

This governance structure ensures transparency and accountability in all CPB operations.

Consumer Protection Bureau

Consumer Protection Bureau (CPB) is a UK-registered Community Interest Company (CIC) operating under the CRC Group. As an independently financed organisation, we are wholly supported by our CPB consumer champion contributions.

Our mission is to achieve justice and fairness for our champions, empowering them to effectively defend their consumer rights. All CPB champions' fees directly support our important work in this area. As a champion-driven organisation, we rely on individuals who share our vision to join and support our cause. Getting involved not only provides you with valuable services but also contributes to our broader efforts in consumer advocacy and protection.

If you are interested in learning more about how getting involved can benefit you and support our mission, we would be happy to provide further details on our services.

CPB Consumer Champions APPLICATION FORM

Please complete this form and return it electronically to us by pressing on the "Send" button at the bottom of the form.

CONTACT INFORMATION

Name

Telephone Number

Date of Birth

Home Address

HANDLING FEE & PAYMENT INFORMATION

Experience exceptional value with CPB’s services! For just £50.00 annually, enjoy expert dispute resolution with a transparent 15% handling fee on the disputed amount.
Compared to the high cost of hiring a lawyer, CPB offers premier support at a fraction of the price.

PAYMENT INFORMATION

Bank Name: METRO Bank

Account Name: CONSUMER PROTECTION BUREAU (CPB), EUROPE CIC

Sort Code: 23-05-80

Account Number: 55451753

Required Acknowledgements

I have read and agreed to the CPB Consumer Champion Charter.

I have read and agree to the Consumer Champion Terms & Conditions, including acknowledgement that Consumer Champion status does not confer governance, ownership, or voting rights.

Champion’s Declaration

As a champion of CPB I undertake to abide by the rules and regulations of the organisation and will help it to achieve its objectives of being a consumer advocate.

SIGN

Date

Our Commitments

CPB Consumer Champion Charter

As a CPB Consumer Champion, I commit to:

Supporting fair, transparent, and ethical treatment of consumers
Engaging respectfully and constructively
Sharing information honestly and responsibly
Acting in the interest of collective consumer welfare
Respecting CPB's independence and governance structure

CPB commits to:

Acting independently and without commercial bias
Using lawful, evidence-based advocacy
Treating Consumer Champions fairly and respectfully
Protecting personal data and privacy
Maintaining transparency in campaigns and public positions

Legal Terms

Consumer Champion Terms

CPB Consumer Champion status denotes voluntary support for the mission and activities of the Consumer Protection Bureau.

Consumer Champions do not acquire any ownership or interest in the company for the purposes of the Companies Act 2006.

Consumer Champions do not hold voting rights, governance rights, or authority over CPB's Board, management, or strategic direction.

The appointment and removal of directors is reserved to the Founder and the Board, in accordance with CPB's Articles of Association.

CPB reserves the right to amend, suspend, or withdraw Consumer Champion status where conduct is inconsistent with CPB's values or objectives.

CPB Consumer Champions Benefits

Join the CPB family by becoming a champion.
As a champion, you gain exclusive access to a plethora of benefits, including:

Expert Guidance
Dispute Resolution
Priority Service
Protect Your Rights

Consumer Protection Bureau CPB Consumer Champions Benefits

Expert Guidance

Our panel of experts is here to provide comprehensive advice on consumer protection laws, legal matters, product or service-related concerns, and assistance with consumer complaints. Whether you’re dealing with a customer complaint or need help understanding your consumer rights, we are here to support you.

Dispute Resolution

Whether it's a contractual issue or a dispute over faulty goods, CPB stands as your reliable resource for swift and effective resolutions, helping with consumer complaints and ensuring businesses adhere to consumer protection laws.

Priority Service

As a CPB champion, you receive priority service, ensuring your concerns, such as consumer complaints , are addressed with the urgency they rightfully deserve.

Protect Your Rights

Our mission is to empower you, the consumer, in making informed decisions and asserting your consumer rights. CPB is not just an organisation; we are your advocate, working tirelessly to ensure fairness and justice in your consumer journey, backed by strong consumer protection laws.

Take Action Today

Ready to experience a consumer journey with a partner by your side? Join CPB as a champion or make a voluntary contribution. We understand that not everyone is able to make a full commitment and that's okay! Non-champions are welcome to benefit from our services by making a voluntary contribution. For consumer issues under £1,000, a suggested contribution of £50 is appreciated. The choice is yours!
Visit our website or call us at +44 (0)203 5854002 to take the first step towards consumer empowerment.

At CPB, we are not just protecting consumers; we are empowering lives.

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